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Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: December 2024

Introduction

Mi Store ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully. By using our services, you consent to the practices described in this policy.

Information We Collect

Personal Information

When you make a purchase or create an account, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through payment providers)

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and provide customer support
  • Send promotional communications (with your consent)
  • Improve our website and services
  • Prevent fraud and enhance security
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Companies that help us operate our business (shipping, payment processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

Types of cookies we use:

  • Essential: Required for website functionality
  • Analytics: Help us understand how visitors use our site
  • Marketing: Used to deliver relevant advertisements

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent where applicable

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@mistore.cm

Phone: +237 6XX XXX XXX

Address: 123 Technology Street, Douala, Cameroon

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.