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Terms of Service

Please read these terms carefully before using our services.

Last updated: December 2024

Agreement to Terms

By accessing or using Mi Store's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services. The materials contained in this website are protected by applicable copyright and trademark law.

Use License

Permission is granted to temporarily access the materials on Mi Store's website for personal, non-commercial use only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose
  • Attempt to reverse engineer any software contained on the website
  • Remove any copyright or proprietary notations
  • Transfer the materials to another person or "mirror" the materials on any other server

Orders and Purchases

Order Acceptance

All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product availability
  • Errors in pricing or product information
  • Suspected fraudulent activity
  • Unauthorized or illegal use of promotional codes

Pricing

All prices are displayed in Central African CFA franc (XAF) and are subject to change without notice. While we strive to provide accurate pricing, errors may occur. If we discover a pricing error, we will notify you and give you the option to proceed with the correct price or cancel your order.

Payment Terms

We accept the following payment methods:

  • Mobile Money (MTN Mobile Money, Orange Money)
  • Bank Transfer
  • Cash on Delivery (for eligible orders)

Payment must be received before order processing, except for Cash on Delivery orders. You agree to provide current, complete, and accurate payment information.

Shipping and Delivery

  • Delivery times are estimates and not guaranteed
  • Shipping costs are calculated based on delivery location and order weight
  • Risk of loss passes to you upon delivery to the carrier
  • You are responsible for providing accurate delivery information
  • We are not responsible for delays caused by customs, weather, or other factors beyond our control

Returns and Refunds

Please refer to our Return Policy for detailed information about returns, exchanges, and refunds. By making a purchase, you agree to our return policy terms.

Product Warranty

All Xiaomi products sold through Mi Store come with the manufacturer's warranty. Warranty terms vary by product. We will assist you with warranty claims, but the final decision rests with the manufacturer. Warranty does not cover damage from misuse, accidents, unauthorized modifications, or normal wear and tear.

Limitation of Liability

To the maximum extent permitted by law, Mi Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. Our total liability for any claims arising from your use of our services shall not exceed the amount you paid for the specific product or service giving rise to the claim.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Mi Store or its content suppliers and is protected by intellectual property laws. The Xiaomi name, logo, and related trademarks are the property of Xiaomi Corporation.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Cameroon. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Cameroon.

Account Responsibilities

If you create an account with us, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to terminate accounts that violate these terms.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after any changes constitutes your acceptance of the new terms. We encourage you to review these terms periodically.

Questions about these Terms?

Contact us at legal@mistore.cm or visit our Contact Page.